Medallia, Inc. provides an enterprise Software-as-a-Service platform in North America, Europe, the Middle East, Africa, and internationally. The company's platform utilizes deep learning-based artificial intelligence technology to analyze structured and unstructured data from signal fields in human, digital, and Internet of Things interactions. Its Medallia Experience Cloud platform offers Customer Experience, Business Experience, Employee Experience, and Product Experience product suites. The company also provides separate modules, including Medallia Athena Text Analytics, Medallia Social, Medallia Digital Medallia Conversations, and Mobile Applications. In addition, it offers professional, managed, implementation, advisory, education and training, and customer support services. The company serves communications and media, hospitality, insurance, and automotive companies, as well as banks; and companies in retail, technology, and manufacturing industries.
- Founded in 2000
- Headquartered in San Francisco, California.
- https://www.medallia.com
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